• Dashboards

ECM Manager Dashboard illustrating how investigation managers and senior management can see a complete picture of all activities and progress for their teams with the ability to drill down quickly to get more detail.

• Case Management
• Manage all fraud and compliance activities
• Control cross channel and multiple account fraud cases
• Connect the dots to find and stop enterprise-level fraud
• Easily integrate fraud and compliance sources and related Legacy Data
• Effectively manage SAR and Regulatory Compliance Processes
• Support Incident Assessment and Decision Process

• Graphical Analysis
• Identify and graphically represent relationships between multiple cases for easy inferences

• Data Integration
• Easily integrate fraud and compliance sources and related Legacy Data
• Pre-investigate - Incident Assessment and Decision Process

• Security
• Configurable security supporting authentication and authorization capabilities
• Ability to restrict access to cases on screen and reports through application defined authorization rules

• Workflow
• Allow users to define workflows that best suit organizational needs allowing standardization of the most effective practices for investigating suspicious activities and address compliance requirements

• Searchable Attachments
• Search within an attachment and bring up the association of the attachment with the related case

• Regulatory Reporting
• Supports a variety of reports ranging from productivity reports (Key Volume and Metric Reports) to management reports (Case Load by Investigator, Restitution Obtained by Investigators, Effort/Activities of Investigators) to compliance reports (SAR, Annual Reports to State IFB)

• Audit Trail
• Maintains a chronological sequence of user activities on the system, thus providing the capability to reconstruct all the events of a case